home
treatments
spa days
special treats
gift vouchers
corporate and parties
about us
contact us
news
QUESTIONNAIRE
This questionnaire will be treated in the strictest of confidence.
Your Name
please choose...
Miss
Mrs
Ms
Mr
Dr
Date of your visit
Therapists name if known
Your email address
Which Cedars Branch did you attend ?
please choose...
Cedars Spa at GL1
Cedars Hucclecote Branch
The reason for your visit
please choose...
Relaxation
Maintenance
Consultation
Other
Have you been to Cedars before?
please choose...
Yes - Lots
Once or twice before
First Visit
Please rate your first impression of Cedars
please choose...
Excellent
Good
Average
Poor
How friendly was you welcome?
please choose...
Very Friendly
Ok
Not that friendly
Unhelpful
Were you kept waiting for your appointment?
please choose...
No
Less than 10 minutes
More than 10 minutes
More than 20 minutes
If you were kept waiting, were you given an explanation for the wait?
please choose...
No
A good explanation was given
The Therapists appeared to be just chatting
Other
Please rate the friendliness & attitude of your therapist(s)
please choose...
Very friendly
Ok
Not very friendly
Unhelpful
Please rate the tidiness & appearance of the treatment room(s) you were in.
please choose...
Beautiful Room
Ok
A bit untidy
Unclean
Please rate your treatment experience
please choose...
Excellent
Good
Average
Poor
Did your therapist answer any questions that you had & did they offer any skincare or homecare advice?
please choose...
Yes they were very helpful
I felt pressured to buy products
Not very Helpful
The Therapist was unable to answer my questions
Overall, how would you rate this Cedars experience?
please choose...
Excellent
Good
Average
Poor
Was there anything else we could have done to make your visit more enjoyable?
Any other questions or comments?
How did you find out about Cedars ?
please choose...
Regular Client
Friend
GL1
Yellow Pages
Magazine
Newspaper
Search Engine
Other